Hands-on guide assists you in managing your medical care
as you navigate today’s complex healthcare system.

Have you ever found yourself feeling stressed out, inconvenienced or annoyed when it came to not just your health, but your health care? It’s bad enough when you are concerned about a disease, ailment, or injury, but when your worry extends to poor treatment by a doctor, rude communication with a receptionist, or confusion over insurance details, your experience can seem overwhelming.

20-year healthcare professional, patient and patient advocate, Laura L. Casey knows well the experience of patients and has experienced her share of poorly managed interactions as well as successful meaningful care relationships with the medical community. She reveals how to ensure the best quality healthcare without going broke or insane in her new book, How To Get The Healthcare You Want.

Laura empowers the patient, as a healthcare consumer to take charge of the quality of his or her experience. She identifies what we should reasonably expect from our healthcare experiences and highlights the signs and symptoms of poor access systems, which include:

- Long waits at the doctor’s office as routine.
- Frequent staff or physician turnover.
- Patient information that can be seen everywhere by anyone.
- Unfriendly or rude staff, no eye contact, no introductions (name, credentials).
- Inflexibility with regard to your questions or requests.

She explains, in detail, how to:

• Check the credentials of your doctor and health care facility, and how to look for red flags when it comes to accreditation, licensure, experience, and degrees.
  
• Compare the costs and benefits of different insurance plans to ensure you choose the one that meets your medical needs and best suites your budget.
  
• Know if a Health Savings or Flexible Spending Account works for you.
  
• Identify errors on medical bills and spot fraud.
  
• Create your own medical record and identify what information is crucial.
  
• Remove the anxiety, confusion, or fear associated with negative health care experiences and identify your goals, expectations, and personal preferences.

How To Get The Healthcare You Want includes a plethora of resources such as forms, charts, checklists, and resources like the sampling below:

- A list of medical boards to submit physician and nurse complaints
- A list of American Board of Medical Specialties and descriptions of what different types of doctors are available to you.
- Forms pertaining to your medical history, insurance, medical contacts, legal documents, and standard care questions.
- Questions to ask a prospective doctor during the interview process.

Laura, a health care professional of two decades, has also experienced the pitfalls of the health care system as a patient and as a patient advocate for family members with serious ailments. She wrote How To Get The Healthcare You Want to let patients know it is possible to obtain quality health care, provided you take the proper steps to ensure it.

Laura identifies what our role as patient should be when it comes to quarterbacking our healthcare. She examines how to create and communicate your expectations to caregivers, how to become aware of, and identify, situations that are inappropriate relating to customer service, and clinical care, how and where to complain, and how to better understand your health insurance.

How To Get The Healthcare You Want, teaches us how:

• To become a healthcare advocate for a loved one.
  
• To expectations and goals in our healthcare.
  
• To organize our care concerns.
  
• To handle and overcome the systematic inefficiencies in our health care system.
  
• To find the best doctors and care providers based on our values and needs

How To Get The Healthcare You Want is born from the author’s two decades of patient advocacy work and a professional career in healthcare finance. It is a broad, sweeping, practical guide for consumers who want to efficiently and successfully obtain care that best suits their goals, values, and budget.

The combination of anecdotal real life experience and factual ‘how-to’ guidance creates an interesting forum for the reader to relate with others while learning how-to create a health care experience that is personally fulfilling, and anxiety-neutral.

The cure for the healthcare system remains within each patient as a consumer.

“Remember,” advises Laura, “as the customer, you have the power and are in control of your health care.”

Contact Information: Planned Television Arts
Brian Feinblum 212-583-2718 feinblumb@plannedtvarts.com.

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